GP passes all recommendation information to admin group to help make the e-RS referral with the person

  1. GP and agree that is patient referral.
  2. GP dictates or types-up referral information for admin to get, including information on any option conversation using the client.
  3. GP Admin logs into e-RS and produces the recommendation with respect to the GP, predicated on GP directions.

After which either:

4a – GP Admin delivers the in-patient the Appointment Request letter – client books appointment online or by phoning TAL.

4b – GP Admin contacts the in-patient and contains the option conversation and publications the visit – patient gets the Appointment verification page by post or picks it through the surgery later on.

  • this model is just a completely admin-based procedure, so takes less GP time compared to other models, but may necessitate more administrative skills and resources
  • GP passes information with their admin group to choose appropriate solutions for the client
  • GP stays accountable for the recommendation, therefore must be sure that admin staff have now been completely taught to handle this workflow (see area 9.2 below)
  • a rise in admin time may be offset by a decrease in the full time formerly invested by admin staff in chasing-up recommendations, as there was now a record that is electronic every action into the recommendation path
  • if GPs usually do not monitor worklists by themselves, exercise administration staff should check always them on a basis that is regular try to find any clients who possess maybe maybe not scheduled, despite getting two system-generated reminder letters (delivered because of the NHS e-Referral provider). Continue reading GP passes all recommendation information to admin group to help make the e-RS referral with the person